Terms of service

Welcome to Cerra Studio.
By accessing or purchasing from cerrastudio.com, you agree to the following terms and conditions. Please read them carefully.

1. General
This website is operated by Cerra Studio (Berlin, Germany). Throughout the site, the terms “we”, “us”, and “our” refer to Cerra Studio.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Products
All Cerra Studio pieces are handcrafted and may vary slightly in shape, size, or color. These small differences are intentional and celebrate the handmade nature of our work.

3. Prices & Payment
All prices are listed in euros (€) and include VAT where applicable.
We reserve the right to modify prices or discontinue products at any time without notice.

4. Shipping & Delivery
Orders are processed and shipped as described in our Shipping Policy.
We are not responsible for delays caused by postal services, customs, or unforeseen circumstances.

5. Returns & Refunds
Returns are accepted within 14 days of delivery under the conditions outlined in our Return & Refund Policy.

6. Intellectual Property
All designs, photographs, and written content on cerrastudio.com are the property of Cerra Studio and protected by copyright law.
Reproduction or distribution without permission is prohibited.

7. Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability for defective goods is limited to the value of the purchased product.

8. Governing Law
These Terms are governed by the laws of Germany and the European Union.
Any disputes will be handled by the competent courts of Berlin.

If you have any questions, please contact us at info@cerrastudio.com.